Terms of Service

Last updated: August 23, 2026

Welcome to https://scentastic.ae, operated by Scentastic Perfumes LLC ("Scentastic," "we," "us," or "our").

By accessing or using our website, placing an order, or purchasing products from us, you agree to these Terms of Service and our other applicable store policies.

1. About Scentastic Perfumes LLC

Scentastic Perfumes LLC operates an online perfume and fragrance store serving customers within the United Arab Emirates.

2. Products

We make reasonable efforts to ensure that product descriptions, photographs, sizes, colors, packaging information, and other product details are accurate.

Actual packaging, labeling, or appearance may occasionally vary from product images due to manufacturer updates or other circumstances.

3. Product Authenticity

We represent that products sold by Scentastic Perfumes LLC are authentic products sourced through our legitimate supply channels.

4. Prices

All prices are displayed in UAE Dirhams (AED).

Prices and promotions may change from time to time. Any applicable VAT will be displayed or included as required by applicable UAE law.

We reserve the right to correct obvious pricing or product information errors.

5. Orders

When you place an order, you are submitting a request to purchase the selected products.

An order may be declined or cancelled where reasonably necessary, including circumstances involving:

• Product unavailability.

• Obvious pricing or listing errors.

• Suspected fraudulent or unauthorized activity.

• Incorrect customer information.

• Other circumstances permitted by applicable law.

If we cancel an order after payment has been received, we will arrange an appropriate refund.

6. Payment

We accept the payment methods displayed at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payment transactions may be processed by third-party payment providers.

7. Shipping

We currently deliver within the United Arab Emirates only.

Our standard delivery target is next-day delivery, subject to the conditions stated in our Shipping Policy.

8. Returns and Refunds

Returns, exchanges, cancellations, replacements, and refunds are governed by our Return and Refund Policy and applicable UAE law.

9. Website Use

You agree not to:

• Use the website for unlawful purposes.

• Attempt to interfere with or disrupt the website.

• Attempt to gain unauthorized access to our systems.

• Copy or misuse our website content without permission.

• Submit fraudulent or misleading information.

10. Intellectual Property

All content on this website, including text, photographs, graphics, logos, product content, design, and other materials, is owned by or licensed to Scentastic Perfumes LLC unless otherwise stated.

You may not reproduce, copy, distribute, modify, or commercially use our content without our prior written permission, except where permitted by law.

11. Third-Party Services

Our website may use third-party services, including payment processors, Shopify, courier companies, analytics providers, advertising services, and other technology providers.

Your use of third-party services may also be subject to their respective terms and policies.

12. Limitation of Liability

Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable UAE law.

To the maximum extent permitted by applicable law, Scentastic Perfumes LLC will not be responsible for indirect or consequential losses arising from use of the website or products purchased through the website.

13. Changes to These Terms

We may update these Terms of Service from time to time. Updated terms will be posted on this page with a revised "Last updated" date.

14. Governing Law

These Terms are governed by the applicable laws of the United Arab Emirates.

Any dispute will be handled by the courts having appropriate jurisdiction under applicable UAE law.

15. Contact Us

Scentastic Perfumes LLC
Email: support@scentastic.shop
Phone: 0524568115
Website: https://scentastic.ae